At CollieGoGo, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect the following types of information when you visit our website or place an order:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment-related information
- Order history
- Device, browser, and usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Send marketing communications if you choose to subscribe
Payment Information
Payments are processed through third-party payment providers. We do not store your full payment card details on our servers.
Cookies
We may use cookies and similar technologies to improve site performance, remember preferences, analyze traffic, and support marketing efforts.
Sharing of Information
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
- Email marketing providers
We do not sell your personal information.
Data Retention
We retain your information only as long as necessary for legal, operational, tax, accounting, or customer service purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing emails
- Request information about how your data is used
To make a request, please contact us at hi@colliegogo.com.
Email Marketing
If you subscribe to our newsletter, you may receive updates about new releases, promotions, and brand news. You can unsubscribe at any time using the link in our emails.
Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at hi@colliegogo.com
